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The Design of Sites: Patterns, Principles, and Proceses for Crafting a Customer-Centered Web Experience Libro EPUB, PDF

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  • Libro de calificación:
    4.15 de 5 (623 votos)
  • Título Original: The Design of Sites: Patterns, Principles, and Proceses for Crafting a Customer-Centered Web Experience
  • Autor del libro: Douglas K. van Duyne
  • ISBN: 978-0201721492
  • Idioma: ES
  • Páginas recuento:816
  • Realese fecha:1996-06-26
  • Descargar Formatos: MS WORD, CHM, TXT, EPUB, PDF, ODF, DJVU, TORRENT
  • Tamaño de Archivo: 14.15 Mb
  • Descargar: 3623
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The Design of Sites: Patterns, Principles, and Proceses for Crafting a Customer-Centered Web Experience por Douglas K. van Duyne Libro PDF, EPUB

- Improve your Web site step-by-step - and boost customer satisfaction and retention.- Patterns for e-commerce, internationalization, site-branding, education, and more. - Optimize home pages, layout, navigation, usability, and performance. Based upon extensive, ground-breaking research, The Design of Sites introduces a comprehensive, pattern-based approach to making web - Improve your Web site step-by-step - and boost customer satisfaction and retention.- Patterns for e-commerce, internationalization, site-branding, education, and more. - Optimize home pages, layout, navigation, usability, and performance. Based upon extensive, ground-breaking research, The Design of Sites introduces a comprehensive, pattern-based approach to making web sites truly customer-centered. Using the 101 patterns presented here, Web and business professionals can learn from the industry's experience and best practices, and dramatically improve customer satisfaction and retention. The authors have chronicled visitor's behavior to find the patterns that emerge from experiences ranging from navigation to e-shopping, and to discover how individual site visits fit into user's larger goals of finding information and making purchasing decisions. Drawing on this research, The Design of Sites introduces proven principles, processes, and patterns for building customer-centered Web sites. Their patterns encompass virtually every key issue, including: creating powerful home pages; managing content; simplifying layouts and navigation; optimizing performance, and much more. For all Web designers, developers and decision-makers seeking to maximize the business value of their Web sites.